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  1. Cannot find contact support button in your page cannot send email to ask question

    Please make the contact support via email more convenient cannot be found at all!!
    I want to find out children below 2 need a ticket? Can travel business quiet?

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      2 comments  ·  Flag idea as inappropriate…  ·  Admin →

      G’day Ellis,

      On every page of Indie you will see a ‘support’ tab on the right side of your screen. Clicking on that opens a window that you can send us email.

      Infants under two years old that do not require a seat will generally not need a ticket. Each airline handles it differently but often there is no fare that needs to be paid and some only require taxes. If you select ‘infant’ as one of the passenger types when building a route in Indie, it will calculate the total costs for you.

      Indie returns prices in economy class only at this time, but we’re happy to put together a quote for you in business class if you require it.

      cheers,
      Chris

    • Allow addition of manual itinerary points

      Allow users to add overland (train/car) and even non-supported airline data to itinerary - e.g. bus ride from Mozambique to Tanzania - search will need to ignore those and show as Manual entry in saved plan.

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        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
      • Please add Juliaca airport, in Peru

        There is an international airport near Lake Titicaca, in the Peruvian city of Juliaca. I want to add it to my route, but I cannot find it. I imagine it is not that small, considering Avianca and LAN fly in and out of it, apparently regularly.

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          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
        • Add Bhutan's airport to the data base?

          The entire country of Bhutan, despite having an international airport of its own, is not included in the trip planning feature.

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            completed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
          • add info on Cali, Colombia

            Hi,
            I'd like to share information about Cali, Colombia. I clicked on the "send us a blurb" site and landed here...

            Overview:
            Easy climate, easy living, southern hospitality...Cali is more than just the salsa capital of Colombia. The climate is nearly always at the perfect temperature for sitting outside at a cafe. It's a typical city atmosphere, with plenty of shopping malls and cinemas but is not very touristy and can be a good place to hide out and hang with the locals (or to learn and practice your Spanish). Some parts of the city are still a little rough,…

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              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • play with max travel hours or direct flights

              great tool, i would however like to play with max travel hours or direct flights and see what it does to the price. further the other options does not work. so i can only review the cheapest option, and i do not like the number of flight hours it shows for my trip.

              2 votes
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                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
              • Byland not showing up in the link

                I built a trip that I took once:

                PDX to AKL - overland to Christchurch fly to Sydney - overland to brisbane - fly to Bali, then BKK, then PDX - (so 2 byland segments)

                the pricing on indie came out fine (it recognized the byland segments)

                When I clicking back from the flight/select page to see the map, and get the link to share this trip it did not include the "byland" as part of the link

                It gave me the full link - with no bylands in it - so if I shared it - I was sharing…

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                  completed  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                • Make it so I can pick hawaii

                  It's not taking united states, hawaii; hawaii united states; or ITO, united states. (from a user in Marina, CA 8/8/12)

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                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                  • Greenland airport SFJ causing problems

                    I've noticed a few trips that have failed recently have included (SFJ) Kangerlussuaq, Greenland. When I remove it, I'm able to get prices. on a route.

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                      1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                    • Can't edit/customize a route

                      I read the article "Can I edit an existing route?" which says to use a link "Customize this route". Unfortunately, there is no such link in my window. See screenshot. If I try "Save" and give the name of the route I am trying to edit, I get the error message "You already have a route with this name - xxx".

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                        1 comment  ·  Flag idea as inappropriate…  ·  Admin →

                        G’day Peter,

                        You can edit your saved routes via the ‘your routes’ page in your BootsnAll profile:
                        http://indie.bootsnall.com/routes.php?action=routes

                        Clicking on the blue route link will open it up in Indie with your most recent save of that route. Then you can edit as you wish.

                        The “customize this route” link that you’re looking for only appears in rare instances when there is a base route. For example:
                        http://indie.bootsnall.com/STO-HNL-SYD-CEB-STO
                        (notice how there are no numbers at the end of the URL).

                        Let me know if you have more questions.

                        cheers,
                        Chris

                      • RT tickets

                        Round Trip tickets are important in booking international flights.

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                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                        • Regal Princess cruise will also stop in Venice from May

                          You might want to add to your Venise list

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                            1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                          • Peru is one of the best place for trekking climbing in the huayhuash mountain range blanca mountain range cordillera raura

                            Peru is one of the best travel destinations in the World. Visit Peruvian Mountains E.I.R.L. is a Trekking Climbing company who prides in taking its full responsibility, best service while trekking climbing in Peru. We offer affordable travel packages in different categories like trekking & tours in Peru, peak climbing & Mountain expedition, adventure holiday & luxury family vacation in the Peruvian Andes. Our excellent record of customer satisfaction and highly skilled staff and good office management would work towards giving you the best of experiences during your travel holiday in Peru. Therefore we are proud to say that we…

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                              1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                            • Guest Post

                              Hello,
                              I am contacting you to see if there is an opportunity to place a guest post within your website?

                              I have vast experience as a writer and blogger and am currently writing on behalf of a Travel based organisation, which is keen to raise their online profile.

                              I feel that several of my article ideas would be appropriate to your site, including:
                              • “Paris: Beyond the Romance”
                              • “The Ultimate Relaxation Mini Break”
                              • “Making Your Hobby Your Holiday”

                              Is this something of interest to you?

                              I look forward to speaking with you soon.

                              Warm Regards
                              Debbie Fletcher

                              1 vote
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                                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                              • Do not make me put in specific dates for each flight

                                This is supposed to be am early planning tool. If I already had specific dates for each flight, I would NOT need this website to help me. As it is, this tool is useless.

                                17 votes
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                                  2 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                  Adding dates was never necessary on our site. It was only necessary to get a real price with availability. That’s just how the system works.

                                  But now, we have real-time fare estimates so you can see the estimated price in a range as you build.

                                  I think that’s what Teddy was suggesting here. Let us know what you think.

                                  Here are the release notes:

                                  http://www.bootsnall.com/blog/indie-release-notes-for-jan-30-2014.html

                                • Flexible Dates, +/- days on the fly to see how prices change.

                                  From a user: The trouble is, only a couple of my dates are fixed, therefore if your itinery planner had a +/- days on the dates, this could make a huge difference in price I'm sure. Is there any way I could search with flexible dates?

                                  Apart from that your flight search is the simplest system I have ever used. Good stuff.

                                  91 votes
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                                    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                  • 1 vote
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                                      2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                      completed  ·  rielriel responded

                                      Ah. This was happening on some screen resolutions. Not all of the table was fitting on screen and there was no way to access the part off-screen. There is now. Just scroll.

                                    • Can't get a price when including the 'Stans.

                                      A customer was trying to build her indie map and wanted to include service to many of the 'Stans. I was able to find most within the route, but I couldn't get pricing.

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                                        1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Get rid of Save this route Pop-UP

                                        The more I use Indie, the more annoying that pop-up becomes. I'm trying to edit my route, and it keeps popping up.

                                        Suggestion:
                                        - Get rid of it totally (I can still save with the button on screen)

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                                          1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Changing Specific Legs of the Trip

                                          It would be great if there was the ability to change a specific leg of the trip to a different carrier/layover. This specifically is an issue for solo-traveling females who's potential trips include long layovers in Riyadh. It would be great if you could simply re-search that specific leg of the trip and choose a different airline/layover (even if at a higher cost).

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                                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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