Your Tickets ← Knowledge Base I'm about to spend a lot of money on a ticket. Can I call you? Can I pay by debit card or wire transfer? How are tickets issued to me? How long does it take to issue my tickets? Can I get them right away? What is an e-ticket? Do you assign seats for the tickets I buy? Can I request special seating / wheelchair? Will you help me if I have to change my ticket? I didn’t get the visa but I have already paid for my tickets. Do I get my money back? How much are tickets for kids? What about the luggage? Should I contact the airline or Indie ? Can I use my miles to pay for a flight? How about to upgrade?